Terms & Conditions
Workshop bookings:
To confirm a place on one of our workshops, payment must be made in full at time of booking via our website. Cancellation policy for all workshops: There are no refunds on workshops once booked, you may however transfer to another of Mary's workshops within a year of payment if you have given one weeks notice before the enrolled workshop date.
Workshops for teacher training; pre requisites:
Teacher training workshops require attendees to have passed a certified Pilates /Yoga teacher training course or be a qualified allied health professional before enrolling. The workshops also require the attendee to have a basic understanding of anatomy & physiology as well as an ability to teach movement.
Matwork classes:
All new clients who attend Mary’s mat classes are required to be cleared by their GP or health care practitioner to ensure that they are safe to exercise before joining.
When you attend any of Mary’s Pilates/ Yoga classes you agree to inform Mary if you feel unwell at anytime during the class. You take part in the class at your own risk.
To book your matwork course place, payment must be made in advance by the required date set by your teacher. Please note there are no refunds given on classes missed & cannot be carried over to the next term.
Please bring to your appointment/ assessment:
• Appropriate dress (e.g. shorts if examination of lower limbs is required, or vest top if examination of your upper limbs is required).
• Completed health questionnaire
• Referral letter from your GP, Physiotherapist, or other referring professional, including their contact details. (Note: A referral is not essential.)
• All reports of x-rays, scans, etc., relating to your symptoms.
Clinic / Mat Class procedures:
Do not attend a treatment or class if:
You are unwell
Have Covid or related symptoms
When attending the clinic you must:
Wait outside until invited in (Please do not arrive early)
On entering clinic you must:
Please use hand sanitiser on entering
Remove outside coats & shoes and place in relevant storage
Have a clean pair of socks to wear in the studio
Clinical Pilates Studio on Demand
Medical disclaimer
Please read this medical disclaimer fully before enrolling or using the online Clinical Pilates Studio on Demand video library.
The material and videos in this library are for educational and informational purposes only.
It does not replace an individual medical assessment, diagnosis or treatment.
Before using the exercise classes on the online Clinical Pilates Studio on Demand video library please consult your Doctor or Medical /Health professional to confirm your diagnosis and ensure you are safe to exercise.
If you have had recent surgery please ensure you have had your 6 week post operative review with your consultant and have been given the all clear to start to exercise.
The exercises in the online Clinical Pilates Studio on Demand video library are not suitable if you are pregnant.
Clinical Pilates Studio on Demand monthly subscription:
When you subscribe to the online Clinical Pilates Studio on Demand video library you are agreeing to a monthly rolling subcription fee of £19.99 per month.
Clinical Pilates Studio on Demand - Cancellation policy:
You are able to cancel your subscription to the Clinical Pilates Studio on Demand at anytime by going into your account settings and into the billings section.
Here you will be able to cancel your monthly subscription.
There will be no refund if you cancel mid month.
Reconnect to your Pelvic Floor online course or workshop
Medical disclaimer
Please read this medical disclaimer fully before enrolling or using this course or workshop
The material and videos in this course are for educational and informational purposes only. It does not replace an individual medical assessment, diagnosis or treatment.
Before beginning this 4 week course or workshop please consult your Doctor or Medical /Health professional to confirm your diagnosis and ensure you are safe to start the course.
If you have had recent surgery please ensure you have had your 6 week post operative review with your consultant and have been given the all clear to start this course.
This course is not suitable if you are pregnant.
Course enrolment:
To enrol on the “reconnect to your pelvic floor” online 4 week course or workshop, payment must be made in full at time of booking via our course platform. Cancellation policy - There are no refunds once you have enrolled. Failure to complete the course will not result in refund or an extension of the course (The 4 week online course is available to view for 4 months from date of purchase).
Privacy Policy:
To help us devise a treatment plan for you we require you to complete & date a health questionnaire and provide us with past and present medical history. In accordance with the General Data Protection Regulation (GDPR), all personal data and circumstances are held in the strictest confidence.
All client records and treatment records are stored in a safe and fully secured environment. We do not and will not share your information with any other persons or third parties unless requested by yourself in writing. We will hold your records for a minimum of 7 years from the last point of contact ( In the case of minors, 7 years after they turn 18 years of age).
If you wish us to liaise with another health provider regarding your treatment we require you to sign a consent form allowing us to do so.
We will occasionally need to contact you to rearrange an appointment or discuss your treatment. In this instance we will use either the email or phone number that you have provided us with.
You have the right to view the information we hold about you by requesting in writing to: The Clinical Pilates Studio, The Mews, 5a Watts Lane, Eastbourne, BN21 1NP.
Use of this website, external links, and direct marketing:
Information contained within this website is subject to change without prior notice or warning. You are advised to confirm details by emailing the studio info@marythornton.uk
We are not responsible for the content of third party websites and you visit any at your own risk.
We may use your contact details to send you direct marketing information about The Clinical Pilates Studio. You have the option to be removed from our direct marketing mailing list by requesting your removal in writing to: The Clinical Pilates Studio, The Mews, 5a Watts Lane, Eastbourne, BN21 1NP.
You have the option to be removed from our emailed Newsletter database by responding to the opt-out facility at the bottom of the e-newsletter.
Cookies:
By using this website you are agreeing to the use of necessary cookies.
The use of cookies is not prohibited, but under EU law and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (UK Regulations), we have a responsibility to explain what they are and why we may be using them. We use necessary cookies to enable our website to function normally and create an enjoyable, user friendly experience. We are not asking for any personal information from you in order to use our site and we cannot obtain any personal information from people visiting our website via these cookies.
As specified by allaboutcookies.org, cookies are a "friendly internet tool primarily used by the advertising and e-commerce industry to make surfing easier and quicker. They have several roles, none of which can compromise your privacy."
First-party cookies are set by the website you are currently visiting. Such cookies are often indispensable for websites that have huge databases, need logins, have customisable themes, other advanced features. However, this website does not include these features so we do not use specific cookies to support this activity.
For more information about cookies, you may be interested in the following resource websites:
Updated T & C’s - 10th June 2025